Cat Friendly Clinic

We are delighted to be accredited as a gold Cat Friendly Clinic, a scheme developed by the International Society of Feline Medicine (ISFM) to encourage best practice in caring for cats.

We had to meet strict criteria set out by the ISFM to achieve the accreditation, including appointing a cat advocate, offering a separate cat waiting area, installing feline-friendly cages and veterinary equipment specifically for treating cats. Staff also need to demonstrate they are trained in caring for cats sensitively and respectfully in order to minimise stress.

Our cat advocate, registered veterinary nurse Maddie Enderby, said: “Cats are sensitive animals and offering them a stress-free environment is really important. This is something which we care deeply about at Paragon and has been in place since the day we opened.

We have a cat-friendly consult room with a diffuser and blankets, which is situated in a quieter place away from the other rooms and our cat kennels have clear plastic doors which close quietly, unlike metal ones which can be quite noisy.

Our food bowls are wide and shallow, as studies have shown this is popular with cats and we also ask all cat owners what food their pet usually eats, so there is continuity in their diet.

We also have wood or gravel litter, depending on what the cat likes and if they are an outdoor cat we can dig up soil from outside for them. All these things add up to give the best possible experience for cats in our care.”

Paragon is now listed as an accredited practice on the ISFM website, www.catfriendlyclinic.org.