Client Care Team
Our fantastic Client Care team ensure our referring vets and pet owners receive the very best service and seamless journey when referring to Paragon. Our team is made up of many members with Lisa Grinkevicius heading up our team. Click below to find out more about them.
Client Care Team Leader
I started work at Paragon in 2020 as a member of the Client Care Team. After 6 months, I was promoted to Client Care Team Leader. My role is to work with the rest of my team by booking appointments and working front of house on the Reception Desk. I also manage the appointment diary and my team's rota, alongside helping Lisa (Client Care Manager)with all aspects of the client journey.
I worked as a Veterinary Care Assistant for 11 years at a primary care practice, so I have many years of clinical experience, which I feel has really helped when transitioning to the Team Leader role here at Paragon. In my spare time I enjoy walking my dog, Rory the Rottweiler, and meeting my friends for coffee and cake!