“Outstanding” Paragon scoops four RCVS awards

Paragon has earned glowing praise from the Royal College of Veterinary Surgeons (RVCS) after being rated as outstanding in four different award categories.

We have been recognised for our excellent work in Team and Professional Responsibility, Diagnostic Service, Inpatient Service – for which we received full marks – and Emergency and Critical Care Service.

We picked up the awards following a recent inspection by the RCVS, as part of its Practice Standards Scheme (PSS).

The RCVS assessor was impressed by the first-class staff and facilities at our referral centre and hospital, which is part of Linnaeus.

The assessor’s report said: “The premises are genuinely state of the art, with all the space and equipment needed to provide a full multi-discipline referral service.

“The outstanding feature of this visit was the level of inpatient care, which is impressive with dedicated team leaders and thorough handovers for continuity of care, and the depth of knowledge of the clinical and nursing teams.

“Special mention must be made of infection control and inpatient modules in which all the award points available were obtained.”

In a special message to our staff, the report added: “You have all produced a centre to be proud of, and the feeling of pride and commitment of the team, came across very clearly. I wish you every success as your reputation grows.”

Rebecca Lunn, operations co-ordinator at Paragon, was delighted with the ringing endorsement of the RCVS which, she says, is a fitting reward for Paragon’s continuing investment in first class facilities, the finest equipment and top-class staff.

She said: “Pets always come first at Paragon so to receive four “outstanding” awards from the RCVS is a great compliment and achievement.

“Naturally we are delighted. It’s a real tribute to our entire team and our determination to deliver quality care, excellent service and a compassionate approach to ensure the best possible treatment for our animals.

“To achieve this, we have invested heavily, not only in the best, highly-experienced diplomates but also the most advanced specialist equipment within veterinary science.

“That level of commitment will continue on all fronts as we strive to be the very best we can be.”